Jonathan Swift has been a big name in the parking industry for around 15 years. As the Senior Business Development Manager for Electro Automation throughout Ireland, he works for a company renowned for its top-notch equipment and exceptional service. “Electro Automation is the largest car park equipment and solutions provider on the island of Ireland and has been for over 40 years”, he says proudly.
Electro Automation offers a wide range of solutions beyond car park equipment. Their expertise spans access control solutions, CCTV and video surveillance, door and gate supply and automation, and intelligent transport systems. “We also manufacture our own aluminum gates in-house, in our purpose-built Dublin factory”, Swift adds.
Teaming up with HUB Parking Technology
Electro Automation has been a partner of HUB Parking Technology for over a decade. “We attend the annual training at HUB and also participate in online training,” Swift explains. Plus, they have regular and continuous in-house training from their technicians, service managers, and senior parking technicians, which is very helpful for everyone.
Benefits for customers
Partnering with HUB brings great perks for Electro Automation and their customers. “HUB invests heavily in developing new parking technologies, making the customer journey smoother and providing a frictionless parking experience”, says Swift. This partnership also helps operators quickly get the information they need from the JMS platform, making business decisions easier and faster.
Who do they serve?
As the market leader in Ireland, Electro Automation caters to various sectors. “In the past six months alone, we have installed new systems in six shopping centres, three hospitals, three hotels, and several MSCPs”, Swift notes. Their systems are also present in airports, universities, and marinas, demonstrating their deep understanding of the unique parking challenges in each sector.
Technological advancements in parking
The adoption of parking technology varies by sector. Swift explains, “We have solutions ranging from ticketless to cashless, and apps that let customers control the whole parking experience from their phone”, Swift explains. Electro Automation is seeing more requests for TRUE Cloud solutions, with ANPR and payment on exit becoming standard requirements.
What makes them unique?
Many things set Electro Automation apart in the industry from the competitors and have done so for the past 40 years. “The quality of our equipment, our unique 24/7, 365 services, and our directly employed infrastructure of over 50 engineers make us stand out”, Swift highlights. Their end-to-end turnkey solutions and a strong focus on customer care emphasize their commitment to excellence.
Projects they’re proud of
One standout project is the Square Shopping Centre in Dublin, one of Ireland’s largest shopping centers. “The Square has over five different car parks on site, all powered by JMS’s TRUE Cloud Solution,” Swift shares. The site sees up to 90,000 cars weekly with a variety of different user groups - from customers to staff, taxis, buses, deliveries, cinema-goers, and more. JMS helps manage these groups efficiently together with features like fully integrated number plate recognition, credit and debit card acceptance, and NFC payments, improving customer experience and traffic flow. The Square not only incorporates fully integrated ANPR, but it also incorporates several hubs, and digital services which can range from the JMS mobile control app to the J4M validation solution which mobilizes staff and importantly without compromising customer service.
After-sales service excellence
A recent project in a large hospital car park in Galway showcases Electro Automation’s service capabilities. Electro Automation works hand in hand with the customers from the outset, from dealing with their IT company to civil and cabling contractors. Swift recounts, “We replaced a 15-year-old system with the new Jupiter EBB system with minimal disruption and no system downtime,” recounts Swift. Despite having five separate car parks, their specialized team installed the new equipment smoothly, ensuring continuous traffic flow and no revenue loss for the hospital. This project is a testament to why Electro Automation has been Ireland’s leading solution provider for over 40 years.
Electro Automation’s dedication to quality and service and its strategic partnerships and technological innovations continue to solidify its position as the industry leader. “We view each of our customers as partners and most of all, we care,” Swift concludes.
This is the recipe to ensure seamless operations with advanced technology! Explore Electro Automation’s range of automation and security solutions https://electroautomation.com/
